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SPOT

SPOT Trace

SATELLITE TRACKING DEVICE

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LATEST FIRMWARE

Release Date
Nov. 14, 2019
Firmware Version
1.9
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SPOT Trace Support

Hardware


QUESTIONS AND ANSWERS

SPOT Trace Mounting and Installation

The orientation of the SPOT Trace when installed may have an impact on the performance and consistency of the device.  For the best reception, always mount or install the unit with the SPOT logo directed to the sky.  The internal satellite antenna is located beneath the logo. If using line power, ensure that the unit will be installed within proximity of your power source. You may install the reversible mounting bracket using the included: Double-sided industrial strength tape Adhesive grip pad Adhesive hook and loop tape.  Then, place the SPOT Trace in the mounting bracket. The device will transmit through fiberglass, fabric, and glass.  Reception may be inhibited due to hills, buildings, metal roofs, or other obstructions. We strongly recommend experimenting and testing your device in the desired installation location before semi-permanently installing.  ...

How do I replace the batteries in the SPOT Trace?

To replace the Energizer­® AAA Ultimate Lithium™ or Energizer® NiMH batteries installed in your SPOT Trace, please follow the steps below. With a Phillips-head screwdriver, unscrew the 4 enclosure screws keeping the two halves of the SPOT Trace together. Carefully separate the two halves of the SPOT Trace by evenly separating the two halves of the device.  If the two halves are separated unevenly it may result in damage. Remove the expired batteries and replace with new lithium or NiMH batteries Ensure batteries are oriented correctly. Combine the two halves of the Trace evenly and hold a firm grip at the center of the unit while screwing unit together An amber light will appear for approximately 5 seconds, then the LEDs will display the power on sequence – both the power and satellite LEDs will flash.   Common Issues The power LED is flashing or solid red after replacing the batteries Unscrew and separate the two halves of the SPOT Trace.  After 10 seconds, recombine the halves ensuring that the contacts from the battery tray make a flush connection to the other half. If you continue to receive red LED lights after repeated attempts, please contact SPOT Customer Relations for further assistance. Amber light will not turn off after replacing the batteries Unscrew and separate the two halves of the SPOT Trace.  After 10 seconds, recombine the halves ensuring that the contacts from the battery tray make a flush connection to the other half. If you continue to receive a solid amber LED light after repeated attempts, please contact SPOT Customer Relations for further assistance. ...

What is the estimated battery performance for the SPOT Trace?

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Phone support is available Monday - Friday, 24h CST.

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1 (866) 651-7768

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1 (985) 327-7511

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