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About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
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About SPOT
Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
SATELLITE TRACKING DEVICE
Products & Services
SPOT X
SPOT Gen4
SPOT Trace
Service Plans
Additional Services
Supported Products
SPOT Mapping
Coverage Maps
Become a Retail Partner
SERVICES
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SPOT MAPPING
COVERAGE
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SUPPORTED PRODUCTS
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SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
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SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
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SPOT Life
Rescues
Brand Ambassadors
Sponsorships
Tell Us Your Story
Become A SPOT Brand Ambassador
Become A SPOT Sponsorship
SPOT RESCUES
Initiating 9,802 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
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Support
Support
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Find answers and general information regarding all things SPOT.
Select your SPOT device below to take a deeper look.
Countries Where SPOT Devices May Be Regulated, Prohibited or Embargoed
SPOT X
SPOT X
2-WAY SATELLITE MESSENGER
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Documents
Firmware
Videos
SPOT Gen4
SPOT Gen4
SATELLITE GPS MESSENGER
Get Help
Documents
Firmware
Videos
SPOT Trace
SPOT Trace
TRACK ANYTHING. ANYTIME. ANYWHERE.
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Documents
Firmware
Videos
SPOT MAPPING SUPPORT
MY ACCOUNT SUPPORT
OTHER SUPPORTED PRODUCTS
SPOT Gen3
SPOT Global Phone
SPOT Satellite GPS Messenger
SPOT Personal Tracker
Need help not related to a product? Contact us or locate a retailer below.
CONTACT CUSTOMER SUPPORT
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Holiday Hours and Closures:
12/25/2023 closed
12/26/2023 Open at 12:00am (CST/UTC -6)
01/01/2024 Open at 07:00am (CST/UTC -6)
CALL
Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.
Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click
here
for Customer Support Chat
Chat support is only available in English.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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