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SPOT

SPOT X

2-WAY SATELLITE MESSENGER

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LATEST FIRMWARE

Release Date
18/11/2020
Firmware Version
2.3.0
Firmware Updater Version
2.6.3
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SPOT X Support

General


VIDEOS

How To Download Firmware Updater How To Download Firmware Updater
How to Connect your SPOT X to your Mobile Device How to Connect your SPOT X to your Mobile Device

QUESTIONS AND ANSWERS

How can I determine if the SPOT device transmissions affect the aircraft’s navigation electronics?

Turn on the SPOT device and place it in Tracking mode. If the aircraft navigation system starts to have momentary interference issues at the same intervals that the SPOT device is transmitting Tracking messages, then the SPOT device must be moved or turned off to resolve the interference....

How can the SPOT interference be prevented in aircraft?

In many cases, keeping the SPOT device at least 12-18 inches away from any navigation equipment or GPS antennas will resolve the problem.   This can be difficult in smaller planes as many pilots want to place the SPOT device on the glare shield.  If interference is observed, move the SPOT device to another location and check again for interference.  Continue testing until the problem is resolved.  Please note that in some cases, the interference problem will not be able to be resolved unless the SPOT product is turned off....

How long will the power light blink green before going idle?

5 minutes. It will blink unless it’s in sleep mode/idle mode or turned off....

How SPOT works?

SPOT products transmit short 1.5 second one-way messages on either 1611.25 MHz in North America and portions of Central America or on 1616.25 MHz throughout the rest of the world.  These frequencies are just above the GPS L1 frequency (1575.42 MHz) used by many aircraft navigation systems.  When the SPOT product transmits, there is the possibility of interference even though both the SPOT device and the aircraft navigation/communication systems meet all FCC regulatory requirements for interference....

Is my SPOT device considered a Portable Electronic Device by the FAA?

Yes, when SPOT products are used on an aircraft, they are considered a Portable Electronic Device (PED). Per 14 CFR Part 91.21, the pilot is ultimately responsible for approving the use of any Portable Electronic Devices on their aircraft and must be able to show compliance upon request by the FAA. This includes being able to show that any PED’s being used do not affect the safety of the aircraft....
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Due to COVID-19, you may experience longer than normal hold times.‚Äč

Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Ireland
+353 1 2909505         +353 94 950 5096

Spain
+34 900 83 8735

For all other areas call
+353 1 2909505

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