SPOT Trace
SATELLITE TRACKING DEVICE
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Firmware
LATEST FIRMWARE
Release Date18/1/2023
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
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QUESTIONS AND ANSWERS
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Holiday Hours and Closures:
25/12/2025 Closed at 11:00AM (AEDT)
25/12/2025 Closed (remainder of day)
26/12/2025 Closed
27/12/2025 Open at 12:00AM (AEDT)
01/01/2026 Closed at 11:00AM (AEDT)
01/01/2026 Closed (remainder of day)
02/01/2026 Open at 12:00AM (AEDT)
25/12/2025 Closed at 11:00AM (AEDT)
25/12/2025 Closed (remainder of day)
26/12/2025 Closed
27/12/2025 Open at 12:00AM (AEDT)
01/01/2026 Closed at 11:00AM (AEDT)
01/01/2026 Closed (remainder of day)
02/01/2026 Open at 12:00AM (AEDT)
CALL
Monday 4:00PM to Saturday 2:00PM AEST
Please have your PIN ready when calling.PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
Australia
1800 955 278 (toll-free)
From outside of Australia
+1 985-327-7511
New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511