Toggle navigation
Mobile My Account
FMS_ShoppingCart
0
My Account
Login / Activate your SPOT
United States - English
About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
View Company Info
Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
View How It Works
Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
SATELLITE TRACKING DEVICE
SPOT X
SPOT Gen4
SPOT Trace
Service Plans
Additional Services
Supported Products
SPOT Mapping
Coverage Maps
Become A Retail Partner
SPOT Business Partners
SERVICES
View Service Plans
View Additional Services
SPOT MAPPING
COVERAGE
View Coverage Maps
SUPPORTED PRODUCTS
View Supported Products
SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
View Ambassadors
SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
View Sponsorships
Rescues
Brand Ambassadors
Sponsorships
Tell Us Your Story
Become A SPOT Brand Ambassador
Become A SPOT Sponsorship
SPOT RESCUES
Initiating 10,020 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
View Rescues
Support
United States - English
Login / Activate your SPOT
My Account
Shopping Cart
0
SELECT YOUR REGION AND LANGUAGE
UNITED STATES
English
CANADA
English
Français
LATIN AMERICA
Español
Português
EUROPE
English
Français
Español
Deutsch (DE)
Deutsch (AT)
Italiano
AFRICA
English
MIDDLE EAST
English
AUSTRALIA &
NEW ZEALAND
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
SPOT X
2-WAY SATELLITE MESSENGER
Get Help
Documents
Firmware
Videos
LATEST FIRMWARE
Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>
Support Center
>
SPOT X
>
Firmware
SPOT X Support
Get Help
|
Documents
|
Firmware
|
Videos
SPOT X Support
Firmware
LATEST FIRMWARE
Release Date
8/4/2021
Firmware Version
2.5.0
Release Notes
View Notes
LATEST UPDATER
Release Date
2/7/2022
Firmware Updater Version
2.8.1
Release Notes
View Notes
SPOT X UPDATER
This software is for updating the firmware or syncing settings for SPOT X.
DOWNLOAD SPOT X UPDATER FOR WINDOWS
Compatible with Windows 7+
DOWNLOAD SPOT X UPDATER FOR MAC
Compatible with MacOS 10.11+
View the
How To Guide
on updating your SPOT X device.
SPOT X UPDATER
The updater software can only be downloaded on Windows 7+ or MacOS 10.11+ desktops.
Need more help?
Contact Us
FIRMWARE & UPDATER SUPPORT
CALL
Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click
here
for Customer Support Chat
Additional languages are supported using machine translation.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
JOIN OUR NEWSLETTER
STAY UP
TO DATE
Name:
Email:
*
CORPORATE OR GOVERNMENT NEEDS?