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SPOT

SPOT Personal Tracker

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SPOT Personal Tracker Support

Messaging


QUESTIONS AND ANSWERS

Can I send a Check In OK message while tracking?

Yes, you can send a Check In OK or Custom Message while tracking. If Tracking is active, it will be suspended during the period to send the Check In OK or Custom Message, then resume once the Check In OK or Custom Message cycle is complete. This lets you easily update your contacts of your whereabouts while in tracking. Additional information about priority of messages: Help messages suspend Check In OK and Tracking functions. 911 messages suspend all other functions. Common Issues My tracks did not go through while using more than one function. When a new message is sent from the SPOT device while Tracking is active, the Tracking will be suspended during the transmission of the message. The message will be marked in My Locations and serves as a substitute for the missing track. ...

Can the tracking interval be adjusted?

No. The interval between messages for tracking is fixed at 10 minutes. It cannot be changed....

Where is the best location to send a message?

The ideal environment or location to send a message from your SPOT device would be a horizon to horizon view of the open sky. There are two satellite constellations that require a line of site to your device to acquire your GPS location and transmit messages. We understand that this type of location cannot always be attained, so here are a few tips in finding a good location to send your message. • Ensure that you are not too close to any tall buildings or structures that may block the view of the open sky. • If you are in a heavily forested area, attempt to find a clearing • If you are in a valley, attempt to elevate as much as possible Common Issues I have a clear view of the sky, but messages still don’t go through. Keep in mind that SPOT Satellites are moving and may be closer to the horizon than directly over top of you. Ensure the logo of the device is facing the sky. Allow adequate time (up to 20 minutes) for message transmission before moving the device into a bad position. ...

How do I share my tracking with other people?

The best way to share your near real-time messaging and location information with family, friends, and colleagues is to use SPOT Shared Views in SPOT Mapping. More information regarding Shared Views can be found here ....

How accurate is the SPOT Personal Tracker when reporting a user's position?

The SPOT Messenger has a location accuracy of approximately 20 ft. (5 m)....
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