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SPOT

Rastreador Personal SPOT

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SOPORTE SPOT Personal Tracker  

Mensajería


PREGUNTAS Y RESPUESTAS

Can I send a Check In Ok message while tracking?

No, you may not send a Check In Ok message while tracking. In order to emit a Check In Ok after having activated Tracking, please turn off the SPOT unit by pressing and holding the ON/OFF button for 3 seconds. Then power the unit back on by pressing the ON/OFF button and quickly pressing the Ok button until the LED blinks red. Additional information about priority of messages: Help messages suspend Check In Ok and Tracking functions. 911 messages suspend all other functions. Common Issues My tracks did not go through while using more than one function. When a new message is sent from the SPOT device while Tracking is active, the Tracking will be suspended during the transmission of the message. The message will be marked in My Locations and serves as a substitute for the missing track. ...

Can the tracking interval be adjusted?

No. The interval between messages for tracking is fixed at 10 minutes. It cannot be changed....

Where is the best location to send a message?

The ideal environment or location to send a message from your SPOT device would be a horizon to horizon view of the open sky. There are two satellite constellations that require a line of site to your device to acquire your GPS location and transmit messages. We understand that this type of location cannot always be attained, so here are a few tips in finding a good location to send your message. • Ensure that you are not too close to any tall buildings or structures that may block the view of the open sky. • If you are in a heavily forested area, attempt to find a clearing • If you are in a valley, attempt to elevate as much as possible Common Issues I have a clear view of the sky, but messages still don’t go through. Keep in mind that SPOT Satellites are moving and may be closer to the horizon than directly over top of you. Ensure the logo of the device is facing the sky. Allow adequate time (up to 20 minutes) for message transmission before moving the device into a bad position. ...

How do I share my tracking with other people?

The best way to share your near real-time messaging and location information with family, friends, and colleagues is to use SPOT Shared Views in SPOT Mapping. More information regarding Shared Views can be found here ....

How accurate is the SPOT Personal Tracker when reporting a user's position?

The SPOT Messenger has a location accuracy of approximately 20 ft. (5 m)....
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CONTÁCTENOS

TELÉFONO

La asistencia telefónica está disponible de lunes a viernes, de 7:00 am hasta 8:00 pm - CST.

Por favor, tenga su PIN listo cuando llame.

La confirmación del PIN no es compatible a traves de voz. Por favor ingrese su PIN en el teclado de su teléfono.

Puede encontrar su PIN, el número de identificación personal, iniciando sesión en Mi Cuenta y haciendo clic en Configuración y facturación.

1 (985) 327 7500
Si está en uno de los países abajo, use los números informados para llamadas sin costo
Argentina 08008001498 Chile 12300201243
Colombia 018005189560 Ecuador 1800001166
Mexico 018000629463 Peru 080170659
Venezuela 08001362330  
Ireland +353 1 2909505  

MY VOICE

My Voice fue creado para que tu voz se escuche.
Así que adelante, denos su opinión para ayudarlo a mejorar su experiencia SPOT, estamos aquí para escucharlo.

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