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SPOT Mapping

SPOT Mapping

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LATEST RELEASE

Release Date
August 24, 2020
Release Notes

SPOT Mapping Support

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QUESTIONS AND ANSWERS

How do I hide a position?

Open the position to be hidden, click the Quick Actions menu button, then select Hide Position....

How do I Share my locations with others?

In the SPOT Maps page, click on the Shared Views icon    and select the Add Item icon   . Select the Add Shared View icon  to begin creating a Shared View. Complete the required fields and customize your Shared View by selecting your preferences. Click on the Create Shared View button when done. Don’t forget to send the Shared View page to your friends and family. Click here to learn how. ...

How do I view all activity?

Open the Assets tab in the main navigation panel, then expand the details panel by clicking any Asset. The clock icon in the list of tabs will display all activity, regardless of message type....

Why isn't SPOT Maps opening when selecting "Maps" from My Account?

Your pop-up blocker must be disabled in your browser in order for SPOT Maps to open when selecting "Maps" from My Account....

How do I send or share the Shared View page with my family and friends?

Once you create a Shared View page, you can share it with family and friends.  Click on the Shared Views icon and then click on the gear icon next to the Shared View you would like to share.  Choose the desired Share option (Email, Facebook, Twitter, or LinkedIn), or you can choose to copy the link by clicking on the Copy Link icon. This will save the link to your Clipboard so you can share the link anywhere you want....
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CONTACT US

CALL

Due to COVID-19, you may experience longer than normal hold times.‚Äč

Phone support is available Monday - Friday, 24h CST.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

CHAT

At this time, chat is limited to US and Canadian customers only.
Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.

MY VOICE

My Voice was created to let your voice be heard.
So go ahead, give us your thoughts to help improve your SPOT experience, we are here to listen.

SUBMIT YOUR THOUGHTS HERE