SPOT Mapping Support

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How do I Share my locations with others?

In the SPOT Map page, click on the Add Item icon and select Add Shared View. Complete the required fields and click on the Create Shared View button when done. Verify all the Setting tabs were completed and don’t forget to send the Shared View page to your friends and family....

How do I send or share the Shared View page with my family and friends?

Once you create a Shared View page, you can share it with family and friends. Click on the Manage icon and select List under the Share Views window or click on Shared Views under the options panel. Select the Share View page and click on the Share link and choose the desired Share option (email, Facebook, Twitter or LinkedIn). You can also choose to copy the link by clicking on the Copy Link icon and share the link....

Define the icons

Panel View - Extends the sidebar to display the Panel view Live Mode - Displays the positions in near real-time as your device(s) report History Mode - Allows you to customize how the SPOT archived data is viewed Geofences – Create virtual geographic boundaries around an area and trigger an alert when SPOT devices enters or exits a predefined area Places - Displays all enabled/visible places. Users can also manage and edit created Places Journeys - Displays all enabled Journeys and their Trip segments Add Item - Create any reference point, or component of the map Manage - Control the organizational aspects of the platform, as well as pre-determined messaging, operator forms, and templates Config - Manage your SPOT Mapping user experience. Allows for customization and standardization of the map to suit your needs Reports - Run and view detailed reports Main Gear icon – Displays the changes made to all Assets in the group Asset Gear icon - Displays the changes made to a specific Asset Contacts - Adding a Contact will enable additional alert or message types to be sent when certain conditions are met Alerts - SPOT device alerts include Help and S.O.S. (shows as red). Custom alerts from the SPOT Map (shows as orange) Positions - Messages with a GPS location that appears on the map Events – All SPOT Data is displayed Status - Low Battery/Powered On/Powered Off and New Movement (Moving Started/Moving Stopped) Chat – Messages from Spot X and Gen 3 Custom Messages Navigate Messages – All SPOT Messages will be displayed here (Later version) ...

Do I have to add a Contact in both the SPOT Map site and on My Devices?

No, Contacts created in your My Devices page will still receive your messages. The SPOT Map allows for additional alert or message types to be used to communicate with your contacts....

Do I need to create Alerts in the SPOT Map site?

No, this is an optional service that allows for additional message types to be used in addition to what is currently available in your SPOT My Devices. ...
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Physical Address  ⛫ 

Regent Hill Office Park
Block A, Ground Floor
Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa



For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 94 950 5096

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