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About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
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Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
SATELLITE TRACKING DEVICE
SPOT X
SPOT Gen4
SPOT Trace
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SERVICES
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SPOT MAPPING
COVERAGE
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SUPPORTED PRODUCTS
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SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
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SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
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Rescues
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Tell Us Your Story
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SPOT RESCUES
Initiating 10,020 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
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SPOT Gen4
SATELLITE GPS MESSENGER
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Documents
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LATEST FIRMWARE
Release Date
10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen4 Support
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Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
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Additional languages are supported using machine translation.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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