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About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
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About SPOT
Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
TRACK ANYTHING. ANYTIME. ANYWHERE.
Products & Services
SPOT X
SPOT Gen4
SPOT Trace
Service Plans
Additional Services
Supported Products
SPOT Mapping
Coverage Maps
Become a Retail Partner
SERVICES
View Service Plans
View Additional Services
SPOT MAPPING
COVERAGE
View Coverage Maps
SUPPORTED PRODUCTS
View Supported Products
SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
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SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
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SPOT Life
Rescues
Brand Ambassadors
Sponsorships
STORIES
Tell Us Your Story
Become A SPOT Brand Ambassador
Become A SPOT Sponsorship
SPOT RESCUES
Initiating 9,605 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
View Rescues
SPOT STORIES
Adventure tales from the trails beyond cellular.
View Stories
Support
Support
Canada - English
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CORPORATE OR GOVERNMENT NEEDS?
SUPPORT CENTRE
Find answers and general information regarding all things SPOT.
Select your SPOT device below to take a deeper look.
SPOT X
SPOT X
2-WAY SATELLITE MESSENGER
Get Help
Documents
Firmware
Videos
SPOT Gen4
SPOT Gen4
SATELLITE GPS MESSENGER
Get Help
Documents
Firmware
Videos
SPOT Trace
SPOT Trace
TRACK ANYTHING. ANYTIME. ANYWHERE.
Get Help
Documents
Firmware
Videos
SPOT MAPPING SUPPORT
MY ACCOUNT SUPPORT
OTHER SUPPORTED PRODUCTS
SPOT Gen3
SPOT Global Phone
SPOT Satellite GPS Messenger
SPOT Personal Tracker
Need help not related to a product? Contact us or locate a retailer below.
CONTACT US
CALL
Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.
Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
CHAT
Chat support is only available in English.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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