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SPOT

SPOT X

2-WAY SATELLITE MESSENGER
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Latest Firmware

Release Date
04/08/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Firmware

Firmware stops or displays an error during the process

  • Disconnect the cable from both the PC and SPOT
  • Attempt a Hard Reset. Click here for the Hard Reset instructions
  • Verify that the SPOT X is not processing data (tracking, sending messages, message fetching, etc)
  • Verify the cable is firmly connected to both the PC and SPOT X
  • Ensure the most recent Updater Tool is being used. Launching the tool directly from the website should ensure the latest updater version is being used. https://www.findmespot.com/en-us/support/spot-x/firmware
  • If Updater is still not completing, attempt a Hard Reset, followed by the Recovery process. Follow the instructions below to perform a Recovery. 
    Restoring the Update process

Need more help?


CONTACT US

CALL

Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096