SPOT X
2-WAY SATELLITE MESSENGER
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LATEST FIRMWARE
Release Date4/23/2025
Firmware Version
2.6.1
Firmware Updater Version
2.8.1
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SPOT X Support
Firmware
Hard Reset your SPOT X
If SPOT X is frozen and/or inoperable, follow these steps to perform a reset. NOTE: This is not the same as a Factory Reset.
- Press and hold both the Select button and the Power button until the screen goes blank (for approximately 12 seconds)
- At this point, stop pressing the buttons.
- The unit will reset itself and should clear any temporary bugs.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.