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VICINO

My Account Supporto

General

Activating a SPOT Device

Activate your first SPOT device or add additional devices to your My Account.

Check List:
  • ESN and Authorization code of the device
  • A valid credit card
  • Emergency Contact information

Step 1: Must have an existing My Account to begin activating your SPOT device(s).
  • Click here for instructions on how to create a My Account

Step 2: Log in to your My Account
  • Go to www.findmespot.com, click on My Account and Login (top right corner)
  • Log in using your My Account credentials

Step 3: Begin activating your SPOT device by completing the setup
  • ESN and Authorization code of the SPOT device will be needed 
    • SPOT X - ESN and Authorization code can be found on (a) the device packaging box (b) within the Systems Settings section of the device or (c) on the back of the device
    • All Other SPOT products - ESN and Authorization code can be found on the device packaging box or in the battery compartment of the device
  • Enter your personal or business information, click NEXT
  • Select your plan, click NEXT
  • Select the Mapping plan, click NEXT
  • Select any additional features (make sure to Accept or Decline each), click NEXT
  • Add your Emergency Contact information (must not be the same as your personal contact information already entered), click NEXT
  • Add the credit card details and Confirm the "terms and conditions"
  • Select SUBMIT PAYMENT

Step 4: You are now ready to setup your SPOT device settings and features. 
  • Click here for help with making changes to your SPOT devices and My Account

For activating additional SPOT devices to an existing account, click here.

Hai bisogno di ulteriore aiuto?


CONTATTI

TELEFONO

Supporto telefonico in inglese, francese, portoghese e spagnolo

L'assistenza in inglese è fornita da lunedì 6 a venerdì alle 23 (Ora del Regno Unito), compresi i giorni festivi.

Supporto in francese e spagnolo nei giorni feriali dalle 14:00 alle 23:00 (Ora del Regno Unito), compresi i giorni festivi.

Tieni a portata di mano il tuo PIN quando chiami.

La conferma del PIN non è supportata tramite voce. Inserisci il tuo pin sul tastierino del telefono.

Puoi trovare il tuo PIN, numero di identificazione personale, accedendo a Il mio account e facendo clic su Impostazioni e fatturazione.

Italia
+39 800 743048

Francia
+33 800 91 16 33        +33 184 88 3811

Olanda
+31 800 0900114

Norvegia
+47 800 25 172

Svezia
+46 20 88 15 59

UK
+44 808 189 6244      +44 203 966 6746

Irlanda
+353 94 950 5096

Svizzera
+41 800 001 516

Spagna
+34 900 83 8735

Portugal (Chamada Gratuita/numero verde)
+351 800 181 029

Per tutte le altre zone chiamare
+353 94 950 5096