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MY ACCOUNT
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United States - English
About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
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About SPOT
Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
SATELLITE TRACKING DEVICE
Products & Services
SPOT X
SPOT Gen4
SPOT Trace
Service Plans
Additional Services
Supported Products
SPOT Mapping
Coverage Maps
Become a Retail Partner
SERVICES
View Service Plans
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SPOT MAPPING
COVERAGE
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SUPPORTED PRODUCTS
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SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
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SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
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SPOT Life
Brand Ambassadors
Rescue Contest
Rescues
Sponsorships
Tell Us Your Story
Become A SPOT Brand Ambassador
Become A SPOT Sponsorship
SPOT RESCUES
Initiating 10,103 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
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Support
Support
United States - English
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My Devices
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My Devices
QUESTIONS AND ANSWERS
How to use the FILTER option
To narrow your search for a specific SPOT device, the FILTER DEVICES option can be used to filter by: Device Type Device Name ESN Step 1 : Enter the device type under the FILTER DEVICES drop down field Step 2 : Enter additional filter options inside the field next to FILTER DEVICES (search by name. type or ESN) Step 3 : Click APPLY when ready to view the filtered results Step 4 : Click on CLEAR to remove the filter...
How to add a new SPOT device
To add a New SPOT device, click on the ADD NEW SPOT DEVICE button Note: Not to be used for a device replacement, upgrade or swap. These must be done using the DEVICE SWAP or UPGRADE YOUR SPOT DEVICE options ...
Multiple Device View
To view multiple devices per page (default is 5 per page) Select the desired number of devices to display from the Items Per Page drop down list ...
How do I share my locations with others?
In the SPOT Maps page, click on the Shared Views icon and select the Add Item icon . Select the Add Shared View icon to begin creating a Shared View. Complete the required fields and customize your Shared View by selecting your preferences. Click on the Create Shared View button when done. Don’t forget to send the Shared View page to your friends and family. Click here to learn how. ...
Add additional services
Click on to add any available services to your SPOT subscription and Accept the desired services Note: The credit card associated with your SPOT account will be charged for the selected additional services ...
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Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.
Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
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Chat support is only available in English.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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