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SPOT

SPOT X

2-WAY SATELLITE MESSENGER

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Firmware Firmware
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LATEST FIRMWARE

Release Date
2021/08/04
Firmware Version
2.5.0
Firmware Updater Version
2.7.3
Update Firmware >>

SPOT X Support

Messaging


VIDEOS

How to add Contacts How to Add Contacts
How to Send a Message How to Send a Message

QUESTIONS AND ANSWERS

What is the character limit for email and text?

The character limit for SMS Texting and Email messages is 140 characters. This includes empty spaces and in the case of emails, any previous messages quoted in a reply. Common Issues My message is short but still does not go through. If you have a short message but it still does not go through, it could be that you are returning to a new line of text and the empty spaces are counted towards your character limit. You may encounter failed inbound emails due to the sender allowing the quote of your original message to be included. Please ensure that any email sent to the SPOT X is free of all text other than the intended message. ...

Can you send a message to someone on your blacklist?

Yes; but you won’t get their reply....

Do undeliverable messages, when device is off for 72 hours, count toward your messages?

No, it has to go over the satellites to count and this is sent to your email....

How do I know if my message was sent?

Your sent messages will be displayed in the Messages screen. The Check-In Message will not display the texts sent, but only the GPS coordinates and date/time it was sent. You also can view your sent messages in your SPOT MyAccount. Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. There are also 3 different icons indicate the status of a message: The first is a chat bubble with a check mark indicating message sent. The second is a chat bubble with a question mark indicating message sent, but the delivery could not be confirmed. The third is a chat bubble with a X indicating message was not sent. This is usually due to poor GPS signal conditions. ...

How does international SMS messaging work?

At this time, there are no additional fees for SMS texting. Globalstar reserves the right to change this policy....
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CONTACT US

Physical Address  ⛫ 

Regent Hill Office Park
Block A, Ground Floor
Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa

 

CALL ☎

For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 1 290 9505

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST
 

Email ✉

[email protected]

MY VOICE

My Voice was created to let your voice be heard.
So go ahead, give us your thoughts to help improve your SPOT experience, we are here to listen.

SUBMIT YOUR THOUGHTS HERE