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SPOT X

SPOT X

2-WAY SATELLITE MESSENGER

Get Help
Get Help
Documents
Documents
Firmware
Firmware
Videos
Videos

LATEST FIRMWARE

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Get Help  |  Documents  |  Firmware  |  Videos

SPOT X Support

Navigation

How does the SPOT X compass work?

  1. This is a true compass experience, unlike what is used on Smartphones.
  2. Always points North.
  3. Needle does not point to the direction you are heading towards. Instead, the needle always points North.
  4. The Spot X Antenna should be pointing forward and lying flat or up to 15 degrees up.
  5. The Navigation feature is intended while traveling on foot, not in vehicles, boats or planes.

Need more help?


Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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