SPOT X
2-WAY SATELLITE MESSENGER
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LATEST FIRMWARE
Release Date8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>
SPOT X Support
Messaging
When you receive a message, does it deduct from your message count if you do not open the actual message?
Yes; for US registered SPOT X units on all plans except the Unlimited plan. For units registered in Europe no charge is made for incoming SMS messages.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.