SPOT X
2-WAY SATELLITE MESSENGER
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LATEST FIRMWARE
Release Date4/23/2025
Firmware Version
2.6.1
Firmware Updater Version
2.8.1
Update Firmware >>
SPOT X Support
Messaging
When you receive a message, does it deduct from your message count if you do not open the actual message?
Yes; for US registered SPOT X units on all plans except the Unlimited plan. For units registered in Europe no charge is made for incoming SMS messages.
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Holiday Hours and Closures:
12/24/2025 Closed at 6:00PM (CST/UTC -6)
12/25/2025 Closed
12/26/2025 Open at 07:00AM (CST/UTC -6)
12/31/2025 Closed at 6:00PM (CST/UTC -6)
01/01/2026 Open at 07:00AM (CST/UTC -6)
12/24/2025 Closed at 6:00PM (CST/UTC -6)
12/25/2025 Closed
12/26/2025 Open at 07:00AM (CST/UTC -6)
12/31/2025 Closed at 6:00PM (CST/UTC -6)
01/01/2026 Open at 07:00AM (CST/UTC -6)
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
CLICK HERE FOR OTHER REGIONS
CHAT
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.