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SPOT X

SPOT X

2-WAY SATELLITE MESSENGER

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Firmware
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LATEST FIRMWARE

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
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SPOT X Support

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SPOT X Support

Messaging

When an SMS message fails to send, is it added to a queue for the next fetch so the message can eventually send?

If it’s not sent within 20 minutes (multiple attempts – an initial attempt and 3 subsequent attempts), it will be marked not sent. It will not be in the queue to be auto sent.

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CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Additional languages are supported using machine translation.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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