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SPOT X

SPOT X

2-WAY SATELLITE MESSENGER

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Get Help
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Documents
Firmware
Firmware
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LATEST FIRMWARE

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Get Help  |  Documents  |  Firmware  |  Videos

SPOT X Support

Messaging

Do undeliverable messages, when device is off for 72 hours, count toward your messages?

No, it has to go over the satellites to count and this is sent to your email.

Need more help?


Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Additional languages are supported using machine translation.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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