SPOT X
2-WAY SATELLITE MESSENGER
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LATEST FIRMWARE
Release Date8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>
SPOT X Support
Messaging
What is the character limit for email and text?
The character limit for SMS Texting and Email messages is 140 characters. This includes empty spaces and in the case of emails, any previous messages quoted in a reply.
Common Issues
My message is short but still does not go through.
- If you have a short message but it still does not go through, it could be that you are returning to a new line of text and the empty spaces are counted towards your character limit.
- You may encounter failed inbound emails due to the sender allowing the quote of your original message to be included. Please ensure that any email sent to the SPOT X is free of all text other than the intended message.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Chat support is only available in English.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.