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SPOT X

SPOT X

2-WAY SATELLITE MESSENGER

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Get Help
Documents
Documents
Firmware
Firmware
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Videos

LATEST FIRMWARE

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

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SPOT X Support

Hardware

How do I reset my SPOT X if it becomes unresponsive?

If the SPOT X becomes unresponsive, you may have to do a hard reset. Simply press and hold the Select and Power Button for 12 seconds until the user interface flashes off, then release the buttons. The SPOT X logo should be displayed on the screen.

*After 3 seconds of holding the Power button, you will be asked if you want to power off. Disregard this and continue to hold both buttons down.

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CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Additional languages are supported using machine translation.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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