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SPOT

SPOT X

2-WAY SATELLITE MESSENGER

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Latest Firmware

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

General

How SPOT works?

SPOT products transmit short 1.5 second one-way messages on either 1611.25 MHz in North America and portions of Central America or on 1616.25 MHz throughout the rest of the world.  These frequencies are just above the GPS L1 frequency (1575.42 MHz) used by many aircraft navigation systems.  When the SPOT product transmits, there is the possibility of interference even though both the SPOT device and the aircraft navigation/communication systems meet all FCC regulatory requirements for interference.

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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

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Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
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