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SPOT Global Phone Support

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QUESTIONS AND ANSWERS

Where can I see the SPOT Global Phone Coverage Map?

United States SPOT Global Phone coverage maps can be found here and clicking on the SPOT GLOBAL PHONE Postpaid tab. Canada SPOT Global Phone coverage maps can be found here and clicking on the SPOT GLOBAL PHONE Postpaid tab. Latin America SPOT Global Phone coverage maps can be found here and clicking on the SPOT GLOBAL PHONE Postpago tab. Brazil SPOT Global Phone coverage maps can be found here and clicking on the SPOT GLOBAL PHONE Pós-Pago tab. SPOT Global Phone Services can be activated in the following countries: United States Canada Brazil Bolivia Colombia Ecuador French Guiana Guyana Peru Suriname Venezuela ...

What type of satellite network does the SPOT Global Phone use?

SPOT uses the second-generation Globalstar network. Globalstar is the first mobile satellite service provider to successfully launch and deploy a second-generation satellite constellation. ...

How do I send a text message to a SPOT Global Phone?

To send a 35 character text message to a SPOT Global Phone, visit this page . A Message Waiting Indicator on the SPOT Global Phone informs you when you have a message. ...

How do I setup and access voicemail on my SPOT Global Phone?

To set up voicemail the first time on your SPOT Global Phone: Call your number from any touchtone phone Dial 1 when you hear the greeting If prompted, enter the temporary password 12345 Follow the prompts After initial setup, if someone leaves a voicemail message, your phone receives a voicemail notification and alerts you. To access your voicemail from your SPOT Global Phone, dial *86 and hit the Send key, and follow the prompts. For an overview of all of the voicemail functions, refer to the attached Quick Start Guide. If you have any issues with your voicemail, contact SPOT Customer Relations....

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CONTACT US

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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.