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SPOT Global Phone Support

Service


QUESTIONS AND ANSWERS

Where can I see the SPOT Global Phone Coverage Map?

United States SPOT Global Phone coverage maps can be found here and clicking on the SPOT GLOBAL PHONE Postpaid tab. Canada SPOT Global Phone coverage maps can be found here and clicking on the SPOT GLOBAL PHONE Postpaid tab. Latin America SPOT Global Phone coverage maps can be found here and clicking on the SPOT GLOBAL PHONE Postpago tab. Brazil SPOT Global Phone coverage maps can be found here and clicking on the SPOT GLOBAL PHONE Pós-Pago tab.   SPOT Global Phone Services can be activated in the following countries: United States Canada Brazil Bolivia Colombia Ecuador French Guiana Guyana Peru Suriname Venezuela ...

What type of satellite network does the SPOT Global Phone use?

SPOT uses the second-generation Globalstar network. Globalstar is the first mobile satellite service provider to successfully launch and deploy a second-generation satellite constellation.   ...

How do I send a text message to a SPOT Global Phone?

To send a 35 character text message to a SPOT Global Phone, visit this page www.findmespot.com/en/index.php?cid=125.  A Message Waiting Indicator on the SPOT Global Phone informs you when you have a message.  ...

How do I setup and access voicemail on my SPOT Global Phone?

To set up voicemail the first time on your SPOT Global Phone: Call your number from any touchtone phone Dial 1 when you hear the greeting If prompted, enter the temporary password 12345 Follow the prompts   After initial setup, if someone leaves a voicemail message, your phone receives a voicemail notification and alerts you. To access your voicemail from your SPOT Global Phone, dial *86 and hit the Send key, and follow the prompts.   For an overview of all of the voicemail functions, refer to the attached Quick Start Guide.   If you have any issues with your voicemail, contact SPOT Customer Relations....

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CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

1 (866) 651-7768

Currently traveling outside of Canada/US?​
1 (985) 327-7511

CHAT

Chat with a Customer Relations team member in English Tuesday - Friday 8am to 6pm CST.

CHAT NOW
At this time, chat is limited to customers based in Canada and US only.
Service cancellations and payments are not supported via chat.

MY VOICE

My Voice was created to let your voice be heard.
So go ahead, give us your thoughts to help improve your SPOT experience, we are here to listen.

SUBMIT YOUR THOUGHTS HERE