Toggle navigation
Mobile My Account
FMS_ShoppingCart
0
MY ACCOUNT
Login / Activate your SPOT
United States - English
About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
View Company Info
About SPOT
Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
View How It Works
Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
SATELLITE TRACKING DEVICE
Products & Services
SPOT X
SPOT Gen4
SPOT Trace
Service Plans
Additional Services
Supported Products
SPOT Mapping
Coverage Maps
Become a Retail Partner
SERVICES
View Service Plans
View Additional Services
SPOT MAPPING
COVERAGE
View Coverage Maps
SUPPORTED PRODUCTS
View Supported Products
SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
View Ambassadors
SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
View Sponsorships
SPOT Life
Rescues
Brand Ambassadors
Sponsorships
Tell Us Your Story
Become A SPOT Brand Ambassador
Become A SPOT Sponsorship
SPOT RESCUES
Initiating 9,988 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
View Rescues
Support
Support
United States - English
Login / Activate your SPOT
MY ACCOUNT
Shopping Cart
0
SELECT YOUR REGION AND LANGUAGE
UNITED STATES
English
CANADA
English
Français
LATIN AMERICA
Español
Português
EUROPE
English
Français
Español
Deutsch (DE)
Deutsch (AT)
Italiano
AFRICA
English
MIDDLE EAST
English
AUSTRALIA &
NEW ZEALAND
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
CORPORATE OR GOVERNMENT NEEDS?
SPOT Global Phone
Get Help
Documents
Videos
Support
>
SPOT Global Phone
>
Get Help
>
Hardware
SPOT Global Phone Support
Get Help
|
Documents
|
Videos
SPOT Global Phone Support
Hardware
QUESTIONS AND ANSWERS
How do I charge my SPOT Global Phone battery?
The SPOT Global Phone battery can be charged in your phone by using the included wall charger or by using the optional vehicle charger. You should always carry a backup battery. Additional Information about your SPOT Global Phone battery: TYPE: Lithium-ion 3.7V, 2600 mAH STANDBY TIME: Up to 36 hours TALK TIME: 4 hours ...
Where do I find my SPOT Global Phone ESN?
Your SPOT Global Phone ESN is required for activation. The ESN can be found on the sticker on the top of the box (ESN DEC). The ESN is also located in the battery compartment of your phone (D)....
Where do I find my SPOT Global Phone number?
The SPOT Global Phone number is located on the sticker on the top of the box. You can also find your number on your phone by pressing “Menu” and “9”. If you are having difficulties activating your SPOT Global Phone, please contact SPOT Customer Relations....
SPOT Global Phone Tips & Tricks
Here are some important SPOT Global Phone Tips & Tricks to remember: Make sure the phone has a clear view of the sky away from obstructions like tall buildings For best reception, antenna must be rotated, fully extended and pointed toward the sky Make a test call before leaving for your adventures Check battery power and signal strength on LCD screen before making a call Use the call “Minute alert” to manage airtime usage and costs Store important numbers in the phones memory – up to 99 contacts Access voicemail from your phone so you don’t miss an important connection when you are unavailable For fast access to the functions and features of your SPOT Global Phone, take the Quick Reference Guide with you on your travels (included in your SPOT Global Phone box). ...
Search SPOT Global Phone Questions & Answers
Search for:
Need more help?
CONTACT US
CALL
Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.
Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click
here
for Customer Support Chat
Chat support is only available in English.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
JOIN OUR NEWSLETTER
STAY UP
TO DATE
Name:
Email:
*