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SPOT

SPOT X

2-WAY SATELLITE MESSENGER

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Latest Firmware

Release Date
04/08/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Messaging

When an SMS message fails to send, is it added to a queue for the next fetch so the message can eventually send?

If it’s not sent within 20 minutes (multiple attempts – an initial attempt and 3 subsequent attempts), it will be marked not sent. It will not be in the queue to be auto sent.

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CONTACT US

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Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096