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My Devices


QUESTIONS AND ANSWERS

How to use the FILTER option 

To narrow your search for a specific SPOT device, the FILTER DEVICES option can be used to filter by: Device Type Device Name ESN Step 1 : Enter the device type under the FILTER DEVICES drop down field Step 2 : Enter additional filter options inside the field next to FILTER DEVICES (search by name. type or ESN) Step 3 : Click APPLY when ready to view the filtered results Step 4 : Click on CLEAR to remove the filter...

How to add a new SPOT device

To add a New SPOT device, click on the ADD NEW SPOT DEVICE button Note: Not to be used for a device replacement, upgrade or swap. These must be done using the DEVICE SWAP or UPGRADE YOUR SPOT DEVICE options ...

Multiple Device View 

To view multiple devices per page (default is 5 per page) Select the desired number of devices to display from the Items Per Page drop down list ...

Device Details 

Your SPOT Device details can be viewed by extending the Device Details Panel Click the on the Device bar to expand the device details ESN and Authorization Code MDN (SPOTX Only) Renewal Date Services Firmware version (If applicable) Last Sync Date (If applicable) ...

How do I share my locations with others?

In the SPOT Maps page, click on the Shared Views icon and select the Add Item icon . Select the Add Shared View icon to begin creating a Shared View. Complete the required fields and customize your Shared View by selecting your preferences. Click on the Create Shared View button when done. Don’t forget to send the Shared View page to your friends and family. Click here to learn how. ...
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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

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Chat support is only available in English.
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