SÉLECTIONNEZ VOTRE RÉGION ET VOTRE LANGUE

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English

FERMER
SPOT

SPOT Gen3

MESSAGERIE GPS
PAR SATELLITE

Obtenir De L'aide Obtenir De L'aide
Documents Documents
Firmware Firmware
Vidéos Vidéos

Dernier Firmware

Date de mise à jour
18/10/2022
Version du firmware
2.1.2
Programme de mise à jour du firmware
2.11.1
Mise à jour du firmware >>

SPOT Gen3 Assistance

Matériel


QUESTIONS ET RÉPONSES

What are the SPOT Gen3's low battery indicators?

Low Battery State: For the SPOT Gen 3, there are two indicators for a low battery state. The power LED will blink red when batteries are low. The My Locations page will display a low battery icon in the rightmost column of displayed messages Please note that extreme weather conditions may have an impact on battery life and performance. We recommend bringing spare batteries with you on your adventures. Common Issues My device keeps turning off by itself The SPOT Gen 3 has been designed to effectively manage your battery power. If your device is not actively sending a message or in tracking mode, the SPOT Gen3 will turn off after 1 hour to preserve battery life. My batteries are dying very quickly What type of batteries are you using? Alkaline batteries do not perform as Lithium or NiMH batteries and will drain faster. Are you using a low tracking interval? Low tracking intervals cause the device to communicate more often with our satellites and will consume your batteries faster. What type of battery life can I expect from my SPOT Gen3? The life of your Li or NiMH batteries are generally based on the number of messages that are sent from your device. If you would like to see a general estimate, please click here . ...

What are the SPOT Gen3's power options?

The SPOT Gen 3 offers three different power options: AAA Energizer® Ultimate Lithium 8x batteries (L92) NiMH rechargeable batteries USB line power Please note that the SPOT Gen 3 will NOT charge rechargeable NiMH batteries. The LED power light will blink red when the batteries are low. Please be aware of the environment as cold conditions and extreme heat can have a negative impact on battery life. We recommend carrying an extra set of batteries with you on your adventures. For the consistent performance and reliability of your device, we do NOT recommend using alkaline batteries with your SPOT device. Using a USB cable for line powering your device may subject it to possible water or dust damage. Common Questions and Issues My device keeps turning off by itself The SPOT Gen 3 has been designed to effectively manage your battery power. If your device is not actively sending a message or in tracking mode, the SPOT Gen3 will turn off after 1 hour to preserve battery life. My batteries are dying very quickly What type of batteries are you using? Alkaline batteries do not perform as Lithium or NiMH batteries and will drain faster. Are you using a low tracking interval? Low tracking intervals cause the device to communicate more often with our satellites and will consume your batteries faster. What type of battery life can I expect from my SPOT Gen 3? The life of your Li or NiMH batteries are generally based on the number of messages that are sent from your device. If you would like to see a general estimate of battery life based on messages sent, please click here . ...

What is the general estimate of battery life for Gen3?

Please refer to the chart linked below: SPOT Gen3 Battery Life ...

Besoin d'aide supplémentaire?


NOUS CONTACTER

TÉLÉPHONE

Assistance téléphonique en anglais, français, portugais et espagnol.
Une assistance en anglais est fournie du lundi 6 h au vendredi 23 h. (Heure britannique), y compris les jours fériés.

Support en français et espagnol assuré en semaine à partir de 14h à 22h00 (Heure britannique), y compris les jours fériés.

Veuillez avoir votre NIP quand vous appelez.

La confirmation du NIP n'est pas possible par la voix. Veuillez insérer votre NIP sur le clavier de votre téléphone.

Votre code d'identification personnel NIP, est disponible dans l'onglet « RÉSUMÉ DU COMPTE », quand vous ouvrez une session dans votre compte SPOT « Mon Compte ».

France
+33 800 91 16 33       +33 184 88 3811

Irlande
+353 94 950 5096

Italie
+39 800 743048

Pays-Bas
+31 800 0900114

Norvège
+47 800 25 172

Suède
+46 20 88 15 59

Royaume - Uni
+44 808 189 6244      +44 203 966 6746

Suisse
+41 800 001 516

Espagne
+34 900 83 8735

Portugal (Chamada Gratuita)
+351 800 181 029

Pour tous les autres pays, appelez
+353 94 950 5096