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SPOT

SPOT Gen3

APPAREIL DE MESSAGERIE
GPS PAR SATELLITE

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DERNIÈRE VERSION DU MICROLOGICIEL

Date de mise à jour
May 22, 2018
Version du micrologiciel
1.10
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ASSISTANCE POUR LE SPOT Gen3  

Équipement


QUESTIONS ET RÉPONSES

What are the SPOT Gen3's low battery indicators?

Low Battery State: For the SPOT Gen 3, there are two indicators for a low battery state. The power LED will blink red when batteries are low. The My Locations page will display a low battery icon in the rightmost column of displayed messages Please note that extreme weather conditions may have an impact on battery life and performance.  We recommend bringing spare batteries with you on your adventures. Common Issues My device keeps turning off by itself The SPOT Gen 3 has been designed to effectively manage your battery power.  If your device is not actively sending a message or in tracking mode, the SPOT Gen3 will turn off after 1 hour to preserve battery life. My batteries are dying very quickly What type of batteries are you using?  Alkaline batteries do not perform as Lithium or NiMH batteries and will drain faster.  Are you using a low tracking interval?  Low tracking intervals cause the device to communicate more often with our satellites and will consume your batteries faster. What type of battery life can I expect from my SPOT Gen3? The life of your Li or NiMH batteries are generally based on the number of messages that are sent from your device.  If you would like to see a general estimate, please click here. ...

What are the SPOT Gen3's power options?

The SPOT Gen 3 offers three different power options: AAA Energizer® Ultimate Lithium 8x batteries (L92) NiMH rechargeable batteries USB line power Please note that the SPOT Gen 3 will NOT charge rechargeable NiMH batteries. The LED power light will blink red when the batteries are low.  Please be aware of the environment as cold conditions and extreme heat can have a negative impact on battery life.  We recommend carrying an extra set of batteries with you on your adventures. For the consistent performance and reliability of your device, we do NOT recommend using alkaline batteries with your SPOT device.  Using a USB cable for line powering your device may subject it to possible water or dust damage. Common Questions and Issues My device keeps turning off by itself The SPOT Gen 3 has been designed to effectively manage your battery power.  If your device is not actively sending a message or in tracking mode, the SPOT Gen3 will turn off after 1 hour to preserve battery life. My batteries are dying very quickly What type of batteries are you using?  Alkaline batteries do not perform as Lithium or NiMH batteries and will drain faster. Are you using a low tracking interval?  Low tracking intervals cause the device to communicate more often with our satellites and will consume your batteries faster. What type of battery life can I expect from my SPOT Gen 3? The life of your Li or NiMH batteries are generally based on the number of messages that are sent from your device.  If you would like to see a general estimate of battery life based on messages sent, please click here. ...

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APPELER

L'assistance par téléphone est disponible du lundi au vendredi 24 h/j HNC

1 (866) 651-7768

Vous êtes en voyage à l'extérieur des États-Unis?
1 (985) 327-7511

CLAVARDAGE

Discutez avec un membre de l’équipe de l’équipe de relations avec la clientèle en anglais du mardi au vendredi de 8h à 18h HNC

CLAVARDEZ MAINTENANT
Pour l’instant, le service de clavardage est réservé aux clients situés au Canada et aux États-Unis seulement.
Les annulations et les paiements de service ne sont pas acceptés via le clavardage.

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