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SPOT X

MESSAGERIE BIDIRECTIONNELLE
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Firmware Firmware
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Dernier Firmware

Date de mise à jour
04/08/2021
Version du firmware
2.5.0
Programme de mise à jour du firmware
2.8.1
Mise à jour du firmware >>

SPOT X Assistance

Mon compte


VIDÉOS

Comment Synchroniser Comment Synchroniser

QUESTIONS ET RÉPONSES

How current is the text message use counter in the online SPOT account?

Within 1 hour....

How do I update my contact information?

To update the contact information associated with your SPOT account: Login to your SPOT account. Select Settings & Billing. In the billing column, under Customer Information , click SPOT Global Phone or SPOT. Update the desired information, when completed, click Save. Common Issues Error displayed when trying to save changes This error may be displayed when a new address cannot be verified. Please check the information and try again. Should you continue to receive this error, please contact Customer Service for support. If you are attempting to save an address that was recently constructed the address may not be accepted by our verification system. Please contact Customer Service for support ...

How do I change my username and password?

Change your SPOT account username : Login to your SPOT account Select Settings & Billing In the general column, under Username Settings , click Update Enter your new username, confirm the username entered, then click Save Note: Your username is not case sensitive, must be unique, and have a minimum of 5 characters Change your SPOT account password : Login to your SPOT account Select Settings& Billing In the general column, under Password Settings , click Update Enter your old password, then your new password, confirm your new password, then click Save Note: Your password is case sensitive and must have a minimum of 6 characters Common Issues Username is already in use Your new SPOT account username must not already be in use. Please attempt with a different username. Username and confirm username are not the same This error is displayed when the username you are changing cannot be confirmed in the confirm username field. This confirmation is present to avoid changing your username to an unintended username. Password entered is invalid To change the password to your SPOT account the current password is required. If your password is saved in your web browser, we suggest looking into your password settings. Otherwise, we recommend contacting SPOT Customer Relations to assist with your account access. Password and confirm password are not the same This error is displayed when your new password cannot be confirmed. This confirmation is present to avoid the possibility of getting locked out of your SPOT account. I can’t login to my SPOT account. I've been locked out. Help! If you are not able to login to your SPOT account or the account has been locked, please contact SPOT Customer Relations for assistance. ...

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NOUS CONTACTER

TÉLÉPHONE

Assistance téléphonique en anglais, français, portugais et espagnol.
Une assistance en anglais est fournie du lundi 6 h au vendredi 23 h. (Heure britannique), y compris les jours fériés.

Support en français et espagnol assuré en semaine à partir de 14h à 22h00 (Heure britannique), y compris les jours fériés.

Veuillez avoir votre NIP quand vous appelez.

La confirmation du NIP n'est pas possible par la voix. Veuillez insérer votre NIP sur le clavier de votre téléphone.

Votre code d'identification personnel NIP, est disponible dans l'onglet « RÉSUMÉ DU COMPTE », quand vous ouvrez une session dans votre compte SPOT « Mon Compte ».

France
+33 800 91 16 33       +33 184 88 3811

Irlande
+353 94 950 5096

Italie
+39 800 743048

Pays-Bas
+31 800 0900114

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+47 800 25 172

Suède
+46 20 88 15 59

Royaume - Uni
+44 808 189 6244      +44 203 966 6746

Suisse
+41 800 001 516

Espagne
+34 900 83 8735

Portugal (Chamada Gratuita)
+351 800 181 029

Pour tous les autres pays, appelez
+353 94 950 5096