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About SPOT
ABOUT SPOT
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SPOT saves by keeping people connected worldwide.
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About SPOT
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How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
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SATELLITE TRACKING DEVICE
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SPOT X
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SPOT Trace
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SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
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SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
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SPOT RESCUES
Initiating 9,627 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
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SPOT Satellite GPS Messenger
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SPOT Satellite GPS Messenger Support
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SPOT Satellite GPS Messenger Support
Hardware
QUESTIONS AND ANSWERS
Can the SPOT Satellite GPS Messenger be plugged in to an external power source?
No. The SPOT device operates with Energizer 1.5V non-rechargeable size AA lithium batteries. These are required due to this technology's unique ability to maintain a high cell volt throughout the life of the battery. Additional benefits are a larger operating temperature range, up to 8 times longer life than alkaline, an outstanding 15-year shelf life and a 30% weight reduction. If you are interested in SPOT units that are capable of being powered by an external source, you may consider the SPOT GEN3 or the SPOT X as both have this capability....
What is the battery life of the SPOT Satellite GPS Messenger?
Check in Ok and Tracking can be used concurrently. The Check in Ok function will suspend the Tracking feature for the 20 minute Check In Ok message cycle. To obtain reliable performance use only AAA Energizer Ultimate Lithium 8x batteries (L91). For optimal performance, please try and utilize SPOT in locations with a clear view of the sky with the logo side up. Extreme heat/cold and trying to send messages indoors or under extreme canopies can drain on battery life. If the On/Off indicator light blinks red this is a warning your battery is about to die. Always carry extra batteries with you. Test your SPOT device before each trip by sending a Check-in/OK message. Proper battery selection is critical for best performance. ...
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Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.
Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
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Chat support is only available in English.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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