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SPOT Mapping

SPOT Mapping

Get Help
Get Help
Documents
Documents
Videos
Videos

Latest Release

Release Date
8/24/2020
Release Notes

SPOT Mapping Support

Get Help  |  Documents  |  Videos

SPOT Mapping Support

General

What messages are sent to my SPOT mapping Contacts?

Only predefined Alerts configured in SPOT Maps will trigger a message to be sent to contacts.  Alert types include Stop, Start, Movement, Power On, Power Off, Enter Geofence, Exit Geofence, Alarm and Position.

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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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