SPOT Mapping Support
General
What is the difference between History Mode and Live Mode?
History Mode allows you to customize how the SPOT archived data is viewed. With History Mode, you can archive 3 years of data. History Mode also allows you to filter the data by the SPOT device.
Live Mode only displays the positions in near real-time as your device(s) report. In Live Mode, the Map will automatically refresh as a track or message is received.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.