SPOT Mapping Support
General
What is the Add Alert feature for?
Alerts are triggered by a variety of conditions (Stop, Start, Movement, Power On, Power Off, Enter Geofence, Exit Geofence, Alarm and Position) and can be sent to an email or SMS contact. The recipient of the alert is determined by setting up contacts on the Contacts page.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.