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SPOT Mapping

SPOT Mapping

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Get Help
Documents
Documents
Videos
Videos

Latest Release

Release Date
8/24/2020
Release Notes

SPOT Mapping Support

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SPOT Mapping Support

General

What is the Add Alert feature for?

Alerts are triggered by a variety of conditions (Stop, Start, Movement, Power On, Power Off, Enter Geofence, Exit Geofence, Alarm and Position) and can be sent to an email or SMS contact. The recipient of the alert is determined by setting up contacts on the Contacts page.

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CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Additional languages are supported using machine translation.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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