SPOT Mapping Support
General
How do I view my data in SPOT Mapping?
Open the Assets tab in the main navigation panel, then expand the details panel by clicking any Asset. The clock icon in the list of tabs will display all activity, regardless of message type.
or
While viewing your data in History Mode, select the desired time range and asset (SPOT device), then click on the Gear icon next to list to view the track points and other message types sent from your SPOT device.
Note: Select the corresponding data icons to view the SPOT details
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.