SPOT Mapping Support
General
How do I download my SPOT Data?
- Log into SPOT My Account.
- Navigate to MAPS.
- Click on the Reports icon, located in the left most pane.
- Select the Activity Report.
- Select the Assets to include.
- Choose the Date Range.
- Click Show Details.
- Click Run Report to generate the Activity Report.
To download the report, click on the Download File option and choose the desired file type.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.