SPOT Mapping Support
General
Do I have to add a Contact in both the SPOT Map site and on My Devices?
No, Contacts created in your My Devices page will still receive your messages. The SPOT Map allows for additional alert or message types to be used to communicate with your contacts.
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Holiday Hours and Closures:
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.