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ABOUT SPOT
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SPOT saves by keeping people connected worldwide.
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About SPOT
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HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT GEN3
SATELLITE GPS MESSENGER
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SATELLITE TRACKING DEVICE
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SPOT X
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COVERAGE
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SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
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SPOT PARTNERSHIPS
SPOT partners help us tell our story through real-world experiences.
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SPOT RESCUES
Initiating over 6,600 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
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SPOT X
2-WAY SATELLITE MESSENGER
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LATEST FIRMWARE
Release Date
Nov. 21, 2019
Firmware Version
2.0.26
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S.O.S.
SPOT X Support
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SPOT X Support
S.O.S.
QUESTIONS AND ANSWERS
Can I cancel an S.O.S. message?
Yes! Lift the protective S.O.S. cover, long press the S.O.S. button for 3 seconds and follow the onscreen instructions. You can also cancel S.O.S. by selecting the Cancel S.O.S. on the S.O.S. screen and following the onscreen instructions....
Do check-in and S.O.S. messages count towards my messaging limit?
Both the S.O.S. and Check-in message do not count towards your messaging limit....
Does the S.O.S. message take priority in the messaging queue?
Yes, the S.O.S. message will always abort other messages in the messaging queue....
What happens if I press the S.O.S. button?
GEOS International Emergency Response Coordination Center provides the S.O.S./911 monitoring included in your Basic Service. Your device will send GEOS your GPS coordinates every 2.5 minutes. Once acknowledged, your GPS location is provided every 5 minutes....
Does S.O.S. work on a Flex plan during a period of suspension?
The S.O.S. feature will only be available on the device with an active subscription. The S.O.S. feature will not be available when the service is suspended....
Need more help?
CONTACT US
Contact Customer Relations
Due to COVID-19, you may experience longer than normal hold times.
Phone Support in English, French, Portuguese and Spanish
Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.
Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.
EU -
+353 1290 9505
UK -
+44 808 189 6244
France -
+33 800 91 16 33
Netherlands -
+31 800 0900114
Norway -
+47 800 25 172
Sweden -
+46 20 88 15 59
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