SPOT Mapping Support
Videos
Videos
SPOT Mapping: Walkthrough
SPOT Mapping: How to Find My Trip
SPOT Mapping: Create a Shared View and Share it With Others
SPOT Mapping: How to Create Custom Map Layers
SPOT Mapping: How to Manage Contacts
SPOT Mapping: How to Update Your Preferences
SPOT Mapping: How to Create a Geofence
SPOT Mapping: How to Create an Alert
SPOT Mapping: How to Create a Place
SPOT Mapping: How to Create a Journey
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.