Toggle navigation
Mobile My Account
FMS_ShoppingCart
0
MY ACCOUNT
Login / Activate your SPOT
Canada - English
About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
View Company Info
About SPOT
Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
View How It Works
Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
TRACK ANYTHING. ANYTIME. ANYWHERE.
Products & Services
SPOT X
SPOT Gen4
SPOT Trace
Service Plans
Additional Services
Supported Products
SPOT Mapping
Coverage Maps
Become a Retail Partner
SERVICES
View Service Plans
View Additional Services
SPOT MAPPING
COVERAGE
View Coverage Maps
SUPPORTED PRODUCTS
View Supported Products
SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
View Ambassadors
SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
View Sponsorships
SPOT Life
Rescues
Brand Ambassadors
Sponsorships
STORIES
Tell Us Your Story
Become A SPOT Brand Ambassador
Become A SPOT Sponsorship
SPOT RESCUES
Initiating 9,988 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
View Rescues
SPOT STORIES
Adventure tales from the trails beyond cellular.
View Stories
Support
Support
Canada - English
Login / Activate your SPOT
MY ACCOUNT
Shopping Cart
0
SELECT YOUR REGION AND LANGUAGE
UNITED STATES
English
CANADA
English
Français
LATIN AMERICA
Español
Português
EUROPE
English
Français
Español
Deutsch (DE)
Deutsch (AT)
Italiano
AFRICA
English
MIDDLE EAST
English
AUSTRALIA &
NEW ZEALAND
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
CORPORATE OR GOVERNMENT NEEDS?
SPOT Mapping
Get Help
Documents
Videos
Support
>
SPOT Mapping
>
Get Help
>
Define the icons
SPOT Mapping Support
Get Help
|
Documents
|
Videos
SPOT Mapping Support
FAQs
Define the icons
Panel View - Extends the sidebar to display the Panel view
Live Mode - Displays the positions in near real-time as your device(s) report
History Mode - Allows you to customize how the SPOT archived data is viewed
Geofences – Create virtual geographic boundaries around an area and trigger an alert when SPOT devices enters or exits a predefined area
Places - Displays all enabled/visible places. Users can also manage and edit created Places
Journeys - Displays all enabled Journeys and their Trip segments
Add Item - Create any reference point, or component of the map
Manage - Control the organizational aspects of the platform, as well as pre-determined messaging, operator forms, and templates
Config - Manage your SPOT Mapping user experience. Allows for customization and standardization of the map to suit your needs
Reports - Run and view detailed reports
Main Gear icon – Displays the changes made to all Assets in the group
Asset Gear icon - Displays the changes made to a specific Asset
Contacts - Adding a Contact will enable additional alert or message types to be sent when certain conditions are met
Alerts - SPOT device alerts include Help and SOS (shows as red). Custom alerts from the SPOT Map (shows as orange)
Positions - Messages with a GPS location that appears on the map
Events – All SPOT Data is displayed
Status - Low Battery/Powered On/Powered Off and New Movement (Moving Started/Moving Stopped)
Chat – Messages from Spot X and Gen 3 Custom Messages
Navigate Messages – All SPOT Messages will be displayed here (Later version)
Search SPOT Mapping Questions & Answers
Search for:
Need more help?
CONTACT US
CALL
Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.
Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click
here
for Customer Support Chat
Chat support is only available in English.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
JOIN OUR NEWSLETTER
STAY UP
TO DATE
Name:
Email:
*