SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English

CLOSE
My Account

My Account

Get Help Get Help

My Account Support

General

How to change the Password

  1. Log in to your SPOT account.
  2. Select Settings & Billing in the upper right-hand corner.
  3. Under User Settings / Password Settings, enter the old password, new password and confirm.
    1. Password characters are limited to the letters a to z, the numbers 0 to 9, and the underscore _.
    2. Password has to be at least 8 characters long.
  4. Click Save.

Need more help?


CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account..

1 (985) 327-7511