What does an email or SMS notification look like that I send from my SPOT Messenger?
When the SPOT system receives a Check In, Custom or Help message, it will use the contact information settings that you entered to send notifications to your friends and family. The subject line of the email contains your unit number and if it is a Check In, Custom, or Help message.
The email contains the full Check In, Custom, or Help message that you setup for your SPOT GPS messenger. The email also contains the ESN, the exact latitude/longitude location, and a map link. Clicking on the map link will open a Google maps page that will show them your current location.
If you set up a mobile destination as one of the contacts, they will also receive a notification. The format of messages sent to a mobile phone is almost identical, except that the google map link and nearest location are not included in the message.
How quickly will a message go out after pushing a button?
After your GPS location has been acquired, the first message is attempted and may reach their destination(s) within 2 to 5 minutes. We recommend that when sending messages from your SPOT to allow the message cycle to complete, the complete message cycle.
• Check-in/Ok and Custom: Acquires your GPS coordinates and sends 3 messages in a 20-minute period.
• Help: Sends a message every 5 minutes with updated GPS coordinates for 60 minutes, unless the Help message is canceled or the device is turned off.
• SOS: Sends a message every 5 minutes with updated GPS coordinates until the batteries are depleted, the SOS message is canceled, or the device is powered off. Please note: If the SOS messaging mode is initiated, turning off your device does not cancel the SOS request. For more information, click here.
Please keep in mind that even when the SPOT system sends messages, message delivery is dependent on the status of your providers SMS and email networks. This could mean that messages, like any email or SMS messages you send and receive everyday, could be delayed. Please contact your mobile phone service provider, internet service provider or system administrator if you suspect irregular performance.