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Spot Technology: Network / Satellilte


SPOT works around the world, including virtually all of the continental United States, Canada, Mexico, Europe and Australia, portions of South America, Northern Africa, and North-Eastern Asia and hundreds or thousands of miles offshore of these areas. In Russia, the GPS accuracy of your SPOT is limited (degraded) in accordance with Russian regulations restricting the accuracy of GPS performance for devices utilized in Russia.

 96% OR BETTER PROBABILITY OF SUCCESSFULLY SENDING A SINGLE MESSAGE WITHIN 20 MINUTES.
 REDUCED OR NO COVERAGE AVAILABLE WITHIN A 20 MINUTE PERIOD.
legend Coverage in Cambodia, Singapore, Malaysia, Brunei Darussalam, Sri Lanka, and Bangladesh and parts of India, Myanmar, Thailand, Laos, Vietnam, Indonesia, and Philippines are currently experiencing technical issues impacting connectivity and service levels. Issues are identified, and we are looking to resolve them.


Last Updated 2014-02-19. Estimated coverage area. Actual coverage may vary. Success rates are forecasts for a SPOT messenger to successfully deliver a single message during a 20-minute period, based on network availability. Additionally, in everyday conditions it is normal for some messages to be blocked by your environment, such as hills or buildings. That 's why the SPOT Messenger is scheduled to automatically send multiple messages in every mode – giving you excellent overall reliability.

Coverage Updates:
Singapore - Currently experiencing technical issues possibly impacting connectivity for some simplex and SPOT messenger/tracking devices. Issues identified and working quickly to resolve.

Venezuela - Currently experiencing technical issues impacting connectivity and service levels for duplex, simplex and SPOT messenger/tracking devices. Issues identified and working quickly to resolve, however, full restoration of service TBD.

We will update as progress continues.





  • GPS satellites provide signals
  • SPOT messenger's onboard GPS chip determines your GPS location and sends your location and preselected message to communication satellites
  • Communication satellites relay your message to specific satellite antennas around the world
  • Satellite antennas and a global network route your location and message to the appropriate network
  • Your location and messages are delivered according to your instructions via email, text message, or emergency notification to the GEOS Rescue Coordination Center


How-To Videos


SPOT Gen3 Getting Started:

SPOT Trace Getting Started:









 PRIMARY SPOT GLOBAL PHONE SERVICE AREA
 EXTENDED SPOT GLOBAL PHONE SERVICE AREA
 FRINGE SPOT GLOBAL PHONE SERVICE AREA
 Customers who have purchased their Spot Global Phone/Globalstar phone in North America: Roaming is not currently available when traveling to the following countries and the surrounding ocean areas: Argentina, Chile, Uruguay, Paraguay, Bolivia, Peru, and Ecuador. Your phone will not work in these areas, however we are working toward resolving this mid-2014.
 Coverage in Venezuela, Columbia, French Guiana, Guyana, Suriname, Trinidad and Tobago is currently experiencing technical issues impacting connectivity and service levels. Issues are identified, and we are working to resolve them. Full restoration of service expected 2Q 2014.


region list
Within the Home Zone, SPOT North American customers can freely roam without incurring additional airtime costs. This map is intended to highlight Home Zone coverage for Orbit and Galaxy customers in North America. Coverage is subject to change without notice. Click here for the list of Home Zone countries and regions.


Coverage may vary. Map denotes coverage for satellite two-way voice and duplex data only.

 

Central America, Nigeria and Singapore coming to service date are subject to change.

 

We will update as progress continues.

 

Note: Actual coverage may vary because of gateway deployment, local licensing and other factors. SPOT Global Phone service is a satellite radio technology subject to transmission limitations caused by type of terrain, service area limits, customer equipment use and other variable conditions including the functionality and orbital locations of the satellites themselves. Contact Customer Care to obtain details on roaming and service availability prior to travelling.

 

Map indicates coverage for voice and dial-up data calls only. Direct Internet calls (Dialing #777 send) can be made from all regions except China and the following Central American countries: Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama and the surrounding coastal waters of these countries.


How-To Videos


How to make a call:









 PRIMARY SPOT SERVICE AREA
 EXTENDED SPOT SERVICE AREA
(customers may experience a weaker signal)
 FRINGE SPOT SERVICE AREA
(customers should expect to experience weakest signal)
coverage map prepaid



Within the Home Zone, SPOT North American customers can freely roam without incurring additional airtime costs. This map is intended to highlight Home Zone coverage for SPOT Global Phone customers in North America. Coverage is subject to change without notice. Click here for the list of Home Zone countries and regions.

Coverage may vary. Map denotes coverage for satellite two-way voice and duplex data only.

We will update as progress continues.

Note: Actual coverage may vary because of gateway deployment, local licensing and other factors. SPOT Global Phone service is a satellite radio technology subject to transmission limitations caused by type of terrain, service area limits, customer equipment use and other variable conditions including the functionality and orbital locations of the satellites themselves. Contact Customer Care to obtain details on roaming and service availability prior to travelling.

Map indicates coverage for voice and dial-up data calls only. Direct Internet calls (Dialing #777 send) can be made from all regions except China and the following Central American countries: Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama and the surrounding coastal waters of these countries.