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SPOT

SPOT X

2-WAY SATELLITE MESSENGER

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LATEST FIRMWARE

Release Date
2021/08/04
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Messaging

How do I know if my message was sent?

Your sent messages will be displayed in the Messages screen. The Check-In Message will not display the texts sent, but only the GPS coordinates and date/time it was sent. You also can view your sent messages in your SPOT MyAccount. Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. There are also 3 different icons indicate the status of a message:
  • The first is a chat bubble with a check mark indicating message sent.
  • The second is a chat bubble with a question mark indicating message sent, but the delivery could not be confirmed.
  • The third is a chat bubble with a X indicating message was not sent. This is usually due to poor GPS signal conditions.

Need more help?


CONTACT US

Physical Address  ⛫ 

Regent Hill Office Park
Block A, Ground Floor
Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa

 

CALL ☎

For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 94 950 5096

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST
 

Email ✉

[email protected]