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SPOT

SPOT Gen3

SATELLITE GPS MESSENGER

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Latest Firmware

Release Date
2022/10/18
Firmware Version
2.1.2
Firmware Updater Version
2.10.1
Update Firmware >>

SPOT Gen3 Support

Firmware


QUESTIONS AND ANSWERS

PC not recognizing my SPOT Gen3

If the updater Tool does not display the SPOT Gen3’s ESN, try the following: Ensure USB cable is connected to both the PC and SPOT Gen3 If still not recognizing, remove the batteries from the SPOT Gen3 and try again If still not recognizing, try using a different USB port on the PC If still not recognizing, reboot the PC If still not recognizing, try using a different USB cable and/or PC Note: Ensure USB cable is capable of data transfer ...

Updater Tool fails to load

Note: Attempting to run the SPOT Updater in a secured network environment may prevent the updater from launching (work Wi-Fi, government Wi-Fi, anti-virus software, etc.) Ensure the most recent Updater Tool is being used. Launching the tool directly from the website should ensure the latest updater version is being used. https://www.findmespot.com/en-us/support/spot-gen3/firmware If PC has previous versions of the updater tool stored, delete all previous versions and launch from the website ...

Firmware stops or displays an error during the update process

Note: Firmware update may take several minutes to complete, please do not interrupt while processing Disconnect the cable from both the PC and SPOT Gen3 Remove the batteries from the SPOT Gen3 Verify the cable is firmly connected to both the PC and SPOT Gen3 Try updating the firmware Ensure the most recent Updater Tool is being used. Launching the tool directly from the website will ensure the latest updater version is being used https://www.findmespot.com/en-us/support/spot-gen3/firmware If still not completing the update, reboot the PC If still not completing the update, try using a different USB cable and/or PC Note: Ensure USB cable is capable of data transfer ...

Syncing Issues

Disconnect the cable from both the PC and SPOT Gen3 Remove the batteries from the SPOT Gen3 Verify the cable is firmly connected to both the PC and SPOT Gen3 Try updating the firmware If still not recognizing, try using a different USB port on the PC If still not recognizing, reboot the PC If still not recognizing, try using a different USB cable and/or PC Note: Ensure USB cable is capable of data transfer ...

Need more help?


CONTACT US

Physical Address  ⛫ 

Wintec Solutions
17 Rockview Close
Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa

 

CALL ☎

For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 94 950 5096

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST
 

Email ✉

[email protected]