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SPOT

SPOT Trace

SATELLITE TRACKING DEVICE
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Latest Firmware

Release Date
2023/01/18
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Trace Support

Firmware

Firmware stops or displays an error during the update process

Note:  Firmware update may take several minutes to complete, please do not interrupt while processing
  • Disconnect the cable from both the PC and SPOT Trace
  • Remove the batteries from the SPOT Trace
  • Verify the cable is firmly connected to both the PC and SPOT Trace
  • Try updating the firmware
  • Ensure the most recent Updater Tool is being used.  Launching the tool directly from the website will ensure the latest updater version is being used
  • If still not completing the update, reboot the PC
  • If still not completing the update, try using a different USB cable and/or PC
Note: Ensure USB cable is capable of data transfer
 

Need more help?


CONTACT US

Physical Address  ⛫ 

Wintec Solutions
17 Rockview Close
Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa

 

CALL ☎

For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 94 950 5096

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST
 

Email ✉

[email protected]