SPOT Trace
SATELLITE TRACKING DEVICE
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LATEST FIRMWARE
Release Date1/18/2023
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
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SPOT Trace Support
My Account
How do I update my contact information?
To update the contact information associated with your SPOT account:
- Login to your SPOT account.
- Select Settings & Billing.
- In the billing column, under Customer Information, click SPOT Global Phone or SPOT.
- Update the desired information, when completed, click Save.
Error displayed when trying to save changes
- This error may be displayed when a new address cannot be verified. Please check the information and try again. Should you continue to receive this error, please contact Customer Service for support.
- If you are attempting to save an address that was recently constructed the address may not be accepted by our verification system. Please contact Customer Service for support
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511