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SPOT

SPOT Trace

SATELLITE TRACKING DEVICE

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LATEST FIRMWARE

Release Date
7/12/2021
Firmware Version
1.10
Firmware Updater Version
2.6.3
Update Firmware >>

SPOT Trace Support

Hardware

What is the estimated battery performance for the SPOT Trace?

For optimal performance, please try and utilize SPOT in locations with a clear view of the sky with the logo side up.

For more information, please refer to the chart linked HERE.

Need more help?


CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

CHAT

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.