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SPOT

SPOT Trace

SATELLITE TRACKING DEVICE

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Latest Firmware

Release Date
1/18/2023
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Trace Support

Firmware

Firmware stops or displays an error during the update process

Note:  Firmware update may take several minutes to complete, please do not interrupt while processing
  • Disconnect the cable from both the PC and SPOT Trace
  • Remove the batteries from the SPOT Trace
  • Verify the cable is firmly connected to both the PC and SPOT Trace
  • Try updating the firmware
  • Ensure the most recent Updater Tool is being used.  Launching the tool directly from the website will ensure the latest updater version is being used
  • If still not completing the update, reboot the PC
  • If still not completing the update, try using a different USB cable and/or PC
Note: Ensure USB cable is capable of data transfer
 

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Phone support is available Monday - Friday, 24h CST.

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PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

1 (866) 651-7768

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1 (985) 327-7511

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